Quality management meeting the requirements of ISO 9002 .

• Provision of general and specialized medical services including all diagnostic & therapeutic support, medical education and training.
• Sincere commitment to quality and quality system.
• A written policy statement specific to the organization’s goals, expectations and needs of our customers.
• Understood and implemented policy at every level.
• Organizational responsibilities and authorities defined.
• Adequate verification resources.
• Quality system periodically reviewed.
• Management Representative and an executive management headed by the Director General deals with all quality matters.
• Quality System fully documented and implemented.
• Quality manual well maintained.
• Procedures documented and implemented.
• Full considerations are given in preparing the quality plans.
• We have Adopted (ISO 9002) 1994 since 1998 as the first hospital in the Kingdom, and this is upgraded to (ISO 9001) 2000